Shipping policy

At Fair Beans Coffee Co., we strive to provide a seamless and efficient shipping experience. Here’s everything you need to know about how we handle shipping:

Processing Time

  • All orders are processed within 1-2 business days (Monday to Friday) from the time of purchase.

  • Orders placed over the weekend or on holidays will be processed the following business day.

Shipping Rates & Delivery Times

  • Standard Shipping: We offer affordable shipping options based on your location. Delivery times typically range from 3-7 business days.

  • Expedited Shipping: Available for an additional charge. Delivery times are typically 1-3 business days depending on your location.

  • Free Shipping: We offer free shipping on orders over $50 within the continental U.S.

International Shipping

  • We currently offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Additional customs duties or taxes may apply depending on your country's regulations.

Shipping Confirmation & Tracking

  • Once your order has been shipped, you will receive a tracking number via email to monitor your package’s progress. Please allow up to 24 hours for tracking information to update.

Packaging

  • We take great care in packaging our coffee to ensure it arrives fresh and intact. Our packaging is eco-friendly and designed to maintain the integrity of your coffee.

Order Issues

  • If there are any issues with your order, such as damage during shipping or missing items, please contact our customer service team at orders@fairbeans.com within 7 days of receiving your order, and we’ll work to resolve the issue as quickly as possible.

Address Accuracy

  • Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or missing packages due to incorrect or incomplete addresses.

If you have any further questions about shipping, please feel free to contact us at orders@fairbeans.com. We’re here to help!